The last five DVDs I have rented from Video Ezy have been scratched to the point where my DVD player acted erratically (either freezing on the current frame, or skipping to an arbitrary chapter). Two of these five DVDs were fixed simply by cleaning them using a damp cotton cloth. One was so irreversibly damaged that I had no option but to skip the chapter.
While the MPAA should be commended for encouraging me to pursue other forms of entertainment, such as outdoor activities, sometimes one would simply like to sit down, relax and watch a movie. Scratched DVDs causing erratic behaviour makes the experience frustrating.
The MPAA continually complains about how their sales are being eroded by users downloading illegal content off the Internet. The reality of the situation is that this illegal content rarely suffers the ailments DVDs suffer, and often is even available in a higher resolution than what DVD offers.
The MPAA needs to stop blaming users, and start taking responsibility of the many reasons those users are encouraged to download content off the Internet.